SBC Technologies: Hosted Exchange Overview

Hosted Microsoft Exchange Email

Messaging is now a mission-critical application for business―but delivering a feature-rich messaging service is challenging. Regulatory requirements are becoming increasingly complex. Merger and divestiture activities require rapid adjustment of service capacity. Good technical expertise is in high demand. And the “buy versus build” economics are changing.

A compelling solution to this challenge is a Microsoft-hosted enterprise messaging service based on Microsoft Exchange Server 2007. Hosted Exchange helps deliver the messaging protection your company demands and the anywhere access employees want. Hosted Exchange leverages our knowledge of Microsoft products, best practices developed with customers and partners, and experience operating Microsoft internal corporate messaging to deliver a world-class, mission-critical service. SBC Technologies handles setup, provisioning, ongoing maintenance and upgrades of your Exchange Server infrastructure, reducing your team’s IT workload and freeing IT resources to focus on core strategic initiatives that move your business forward. Key features include:

Standard Parameters	1 GB of mailbox storage allocated for each user (additional storage available for purchase) Individual user mailboxes configurable in various sizes up to 25 GB
	E-mail, shared calendar and contacts
	Use of HTTPS helps keep Internet access secure
	Virus/spam filtering via Exchange Hosted Filtering
	Single sign-on capability via Sign In application
	24/7 Web form and phone-based Tier 2 support for IT administrators
	User subscription fee
Deskless Worker License	Low cost offering to users who do not currently have messaging capabilities
Deskless Worker License	Outlook Web Access Light , 500 MB mailbox, Global Address List (GAL) access, Contacts
Client Support	Microsoft Office Outlook 2007 and Outlook Anywhere
Client Support	Outlook Web Access with Internet Explorer_® 6.0 or later or Firefox 3.0 or later
Mobility	Push e-mail for Microsoft Windows Mobile 6.0/6.1 and Exchange ActiveSync_® 12 devices
Mobility	Synchronization for Nokia E series and N series and iPhone 2.0 (no ActiveSync_® push)
Data Protection Service	Daily backup
	Deleted item retention and deleted mailbox recovery
	Business continuity and disaster recovery
Security	Regular security assessments
Security	Continuous intrusion monitoring and detection
Service Level Agreements	99.9% scheduled uptime with financially backed service level agreements
Migration Tools	Migrate POP/IMAP and Exchange Server 2003 mailbox data to Exchange Online
Directory Synchronization Tool	This Microsoft tool can synchronize your on-premise Active Directory with the Microsoft Online Active Directory
E-mail Coexistence	A company with an e-mail server on-premise can continue to have some users on that server and some users on Exchange Online
Administration Center	Centralized, Web-based access for configuration and administration of Exchange Online services, including mailboxes, user settings, distribution lists, company settings, and staff settings
Administration Center	Administrators download Directory Synchronization, Migration, and Sign In tools here